List of Articles Competency Model

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  1 - Designing a Business Management Competency Model for Managerial Jobs of Ansar Bank
  حسین زاهدی
  This study aims to design a causal business management competency model for managerial jobs of Ansar Bank. This study uses a descriptive-survey method in which 150 Ansar Bank managers were sampled by purposive sampling and then studied in 2012. Data collection was made More

  This study aims to design a causal business management competency model for managerial jobs of Ansar Bank. This study uses a descriptive-survey method in which 150 Ansar Bank managers were sampled by purposive sampling and then studied in 2012. Data collection was made by a researcher-made questionnaire. The instrument validity was assessed and verified based on the comments of university professors who were dealing with the subject of this study, while taking advantage of principal component analysis method and latent variables measurement fitting using confirmatory factor analysis. The reliability was measured by Cronbach’s alpha which revealed a reliability of (R=864%), and as it can be claimed the instrument enjoys a good reliability. To test the hypotheses of this research, structural equation modeling was used. The results verify all primary and secondary hypotheses of this study and reveal the effectiveness of competencies included in Business Management Competency Model for Managerial Jobs of Ansar Bank.The variable of customer-orientation enjoys the highest level of effectiveness. In other words, it enjoys the most significant relationship with business management and afterwards the variables of communications, modifications, resource management come respectively. Manuscript profile
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  2 - Explaining and Presenting Superintendent Competency Model for Iran’s General Inspection Office: with Grounded Theory Approach
    Manijeh Ahmadi   Ali  Delaware
  The main objective of this paper is the presentation of superintendent competency model for Iran’s General Inspection Office. Thus exploratory mixed method was used and the qualitative research methods is based on grounded theory approach. Data collection tool was Inter More

  The main objective of this paper is the presentation of superintendent competency model for Iran’s General Inspection Office. Thus exploratory mixed method was used and the qualitative research methods is based on grounded theory approach. Data collection tool was Interview (structured and semi-structured) with 15 managers and superintendents that were selected using snowball sampling and the method for data analysis is content analysis. Competency codes and components (155 key concept, 33 sub-categories, 11 main categories) were extracted from interviews and a conceptual grounded model was developed. The central concept is "personal characteristics of the superintendents" in the four dimensions of characteristics: personality, moral, insight and analysis. The model was prepared and completed according to causal conditions (personal factors, organizational factors), contextual conditions (individual conditions, organizational conditions), intervening conditions (constraints, environmental conditions), strategies (superintendent’s personal development, organizational development) and consequences (superintendent competency development at the individual level, improving the quality of the organization). With use of the Delphi research methodology, a questionnaire was designed and the model was modified and approved by experts. The test for research hypotheses were formulated and the tested questionnaire was designed and completed by 170 managers and superintendent and the collecting and analyzing of the data and testing of the hypotheses were done by using confirmatory factor analysis and path analysis using SPSS, and PLS. The results of the quantitative phase showed that the relations in the model were confirmed with a satisfactory impact coefficient except 4 out of 16 cases as follows: the impact of the organizational factors on the personal factors, impact of the personal factors on the organization development strategies, personal conditions on the personal development of the superintendents, and environmental conditions on the organizational development strategies. Therefore, the above mentioned factors were not significant and these routes were not consistent with the designed model in the quality department and was not verified as for the quantitative aspect. Manuscript profile
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  3 - Identifying the Model and Designing the Competencies of the Faculty Members of Universities and Higher Education Institutions of Iran: A Qualitative Study
  Hedieh Mohabbat Kurosh Fathi Vajargah Parivash Jaafari
  faculty members are considered as key factors in universities and higher education institutions. Future developments of universities also depend on the competencies, innovations and professional development programs of faculty members. The present study aims to investig More

  faculty members are considered as key factors in universities and higher education institutions. Future developments of universities also depend on the competencies, innovations and professional development programs of faculty members. The present study aims to investigate the model and competencies of faculty members in the framework of qualitative approach and content analysis. The research population is composed of all the professors and higher education students in Iran’s universities. Sampling, similar to most sampling types in qualitative studies, is a purposive one, through a criterion and network sampling strategies. The number of informants, based on the principle of saturation in qualitative studies, is 23 who come from diverse universities and institutes. Semi- structured interviews were employed to gather the data, which subsequently were analyzed in several stages using the thematic analysis method. The validity of the analyses was ensured by peer audit and peer debriefing. Results indicated that the competencies of faculty members in six dimensions of educational, research, organizational, ethical, individual and professional competencies and 44 subspecialties were classified. Manuscript profile
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  4 - Designing a Competency Model for Instructors of Automotive Industry
  morteza karami hossein momeni mahmouei akram abedian avval tahereh rozeh
  Today, human resources are the most important and strategic resource for any organization and updating the knowledge and information of employees is one of the success factors for organizational activities. For this reason, the important role of education can’t be ignor More

  Today, human resources are the most important and strategic resource for any organization and updating the knowledge and information of employees is one of the success factors for organizational activities. For this reason, the important role of education can’t be ignored in the training of skilled and expert staff. Meanwhile, the use of competent instructors helps organizations to achieve their educational goals. In this regard, the present study aimed to design a model of competency for instructors of the automotive industry. The research method was a case study. The study population consisted of all the documents related to the field of education and human resource development in the automotive industry group and all the teaching staff of this group. In the documents section, all documents were counted and in the teacher’s section, the sample was selected for interview by using a purposive sampling method. The competency model design was done by using five steps. Accordingly, in the first, literature, scientific resources, organizational experiences and existing documents were examined. A list of 56 competencies from the perspective of 44 experts and organizations was identified and in the next stage, a list of 26 competencies was identified from existing document. Then, the interview was conducted with seven successful organization instructors and a list of 24 competencies was identified. The competencies selected in the focus groups were validated by the experts. Finally, 25 competencies were organized in the form of five domains, professional foundations, planning and preparation, methods and educational strategies, Guiding education, Supervision, and continuous evaluation. Manuscript profile
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  5 - Identifying and explaining the dimensions, components and indicators of managers' competencies and comparing them with the current situation of the tax affairs organization
  Ahmad Ali Sadeghi Mohamad Ali  Hosseni kamran mohammad khani
  10.52547/istd.31201.8.28.115
  20.1001.1.24233277.1400.8.28.3.1
  Nowadays, organizations and companies demand employee competence in a wide range of essential knowledge, skills and attitudes because competencies are considered as important predictors of employee performance and success. The purpose of this study is to present the man More

  Nowadays, organizations and companies demand employee competence in a wide range of essential knowledge, skills and attitudes because competencies are considered as important predictors of employee performance and success. The purpose of this study is to present the managerial competencies of managers in the Tax Affairs Organization and compare it with the current situation of these competencies. For this purpose, in the quantitative part, using Morgan table, 356 managers of the country's tax affairs organization were selected by simple random method, and in the qualitative part, 30 people were selected as a sample by purposeful method. The data of this research were collected using library studies, interviews and questionnaires. In the qualitative part, MAXQDA software has been used and in quantitative part, SPSS software have been used. Due to the normality of data distribution, one-sample t-test was used to analyze the data of the questionnaire. According to the research findings, the dimensions of mental health, perfectionism, communication, commitment, individual ability, mental and social health in the field of general competencies, dimensions of managerial personality, managerial communication, managerial skills and leadership in the field of managerial competencies, Dimensions of tax intelligence and tax knowledge in the field of specialized skills were counted. Of the total components, 48% were undesirable and 52% were favorable. In other words, 42% are related to general competencies, 41% are related to managerial competencies and 17% are related to specialized competencies. Manuscript profile
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  6 - DESIGNING a PROFILE of HUMAN CAPITAL COMPETENCY (CASE STUDY: TECNICIANS and CALL CENTERS STAFFS of ENTEKHAB SERVICE INDUSTRIAL GROUP).
  Ali Kafami Ladani nahid Amrolahi Biuki Mohammad Shaker Ardakani Mehdi  Golverdi
  20.1001.1.24233277.1401.9.33.1.6
  Abstract Given the importance of the competency approach as a tool in the hands of organizations and human resource managers in order to provide, maintain and develop human resources, and align them with the strategies and goals of the organization, design a compe More

  Abstract Given the importance of the competency approach as a tool in the hands of organizations and human resource managers in order to provide, maintain and develop human resources, and align them with the strategies and goals of the organization, design a competency profile model for large companies today, become an essential demand. This research has been done with the aim of providing a competency profile model for employees in the Entekhab service industrial group and focusing on call center and technician’s staffs. This research is applied in terms of purpose and qualitative in terms of method. Qualitative data of this study were collected through semi-structured interviews with managers, supervisors and senior experts, technicians, from different provinces and supervisors and managers of the call center of the Entekhab service industrial group. After identifying the competency codes, and compiling the sub-main and main themes, a questionnaire was prepared and approved by experts in order to ensure that these codes fit with the themes. 35 codes, 8 sub-themes and 2 main themes were the findings of this study. After validation of experts, the final competency profile model was designed. The main themes of the competency profile model of the call center staff and technicians of the Entekhab service industrial group include two main themes of individual competence and organizational competence and 8 sub-competencies including: personality traits, communication skills, systems thinking and decision making, professional ethics, carte blanche and Participation, leadership ability, organizational improvement and development, and executive and operational capacity were determined Manuscript profile
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  7 - Designing a core competency model for Iranian gas industry managers based on the results of EFQM by artificial intelligence method
  Ali reza Zamanian Majid Jahangirfard Farshad Haj alian
  20.1001.1.24233277.1401.9.34.5.2
  The success of organizations in achieving strategic goals is highly dependent on how the managers of that organization perform, and this success is more directly related to the selection and appointment of competent and knowledgeable managers at the top of the organizat More

  The success of organizations in achieving strategic goals is highly dependent on how the managers of that organization perform, and this success is more directly related to the selection and appointment of competent and knowledgeable managers at the top of the organizational pyramid. Competency-based management is a strong approach to developing and maintaining the organization's human capital in the long run, and competency models are a useful tool for identifying and developing the knowledge, skills and abilities needed by managers. In general, competency is a set of knowledge, skills, attitudes, abilities, interests and personality traits that enable employees to perform job-related activities effectively and perform job performance as expected or beyond expectations. Do." In accordance with the competencies defined in the evaluation center of the managers of the National Iranian Gas Company and according to the nature of trainable competencies, three categories of communication competencies, managerial and leadership competencies, cognitive and one category of untrained personality competencies have been defined. In this article, we have tried to achieve a set of core competencies in the field of competencies of gas industry managers, which has been achieved based on the performance of managers in organizational excellence. These core competencies are the beacon of the organization in achieving strategic goals and can be purposefully effective in the shortest time and with the least cost in the development process of the managers of the organization. Manuscript profile